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F.A.Q

Welcome to the stores FAQ section where we address some of the most commonly asked questions. We aim to make your shopping experience convenient and enjoyable. Please don't hesitate to reach out to our friendly associates in person for further help

  • When do you guys bake?
    The availability of our baker is currently limited and is a changing schedule. This will be updated as soon as a consistent schedule is released.
  • How do I order bakery items?
    Call or come in person to speak with a member of our staff and we will write up a order sheet. Please take into consideration that we need at least a couple days notice to ready most orders. Orders on the bigger side may take longer or we may be able to get it to you sooner. You can speak with an associate when placing your order to get an eta.
  • When do the shelves restock?
    A major freight haul comes every Tuesday and a minor haul comes every Friday. These trucks carry only SuperValue products which is the majority of the items on the shelf, but may not include a specific item you are searching for.
  • How much in advance should you place a special order?
    Depending on the department we usually need at least 2 days in advance. Products from SuperValue will not come until the next Tuesday or Friday. If you do not know which products that includes, please don't hesitate to ask an associate of the item in question. Smaller orders for the meat department and produce department can be made a day in advance. The manager of that department will let you know if the order cannot be met in a days time. Our staff works hard to insure the quality and punctuality of your requests.
  • What are the regular hours of the store year round?
    As of this time, during the summer (after Memorial day up until Labor day) the hours are 8:30am - 8:00pm. In the winter (after Labor day up until Memorial day) the hours are changed to 8:30 - 6:30.
  • Do you deliver? and if so what days?
    Yes. Every Thursday except for when major holidays land on a Thursday and the store hours are decreased for that specific day.
  • How can i make a delivery order?
    Calling the store phone number at (507) 368-4585 on a Wednesday or Thursday morning (before noon) and asking to place an order.
  • What forms of payment do you accept?
    We accept EBT cards, paper checks, touchless pay, Apple pay, cash, Wic cards, food stamps, Chamber bucks, Lake Benton Food Shelf certificates. If you do not see a preferred way of payment above, don't hesitate to ask an associate if it is available.
  • Can i set up a store charge account?
    Speak with an associate regarding setting up a store charge and a manager can assist you.
  • When does the weekly sale end?
    Advertised sale products are available at sale prices starting every Wednesday until the next Tuesday night when the tags are taken down.
  • Are there any job openings at your store?
    If you are interested in applying to Bolts Grocery, please visit our store in person and request a application form from an associate. We will get back to you as soon as we are able.
  • Can i purchase gift cards at your store?
    Yes. Gift cards can be found at the checkout or can be requested through letting the cashier know how many you want and how much you desire to put on them.
  • Can I return an item if I am not satisfied with it?
    Yes, we do not have a strict return policy at Bolt's Grocery and will be happy to replace/refund a customer for a faulty or expired product purchased from our store.
  • Do you carry gluten free products?
    Yes. We have a independent section focused on showcasing gluten free and sugar free products. It is located on the opposite wall of the produce cooler.
  • Do you guys do dry-cleaning?
    No, we used to but not anymore.
  • Do you guys get donuts from Canby bakery still?
    No, we used to but we no longer do.
  • Do you accept WIC and/or Snap?
    Yes.
  • Why is my beef partially brown?
    Beef steaks or roasts that have turned browner in color are not an indicator of being spoiled. Beef oxidizes with the air outside the package and changes red colors to a darker browner color. This does not mean that brown steaks CANNOT be spoiled, but it is not a sign of it on its own. Spoiled meat will have a yellow/greenish color, a slimy appearance and/or smells poorly. If the meat youve received shows any of these signs at purchase or shortly after, please let an associate know and we will be quick to replace or refund you. Our meat department works hard to ensure the safety and quality of our meat products that are presented to the customers.
  • What temperature should I cook my meat at?
    According to the USDA recommended cooked internal temperatures of Beef, Pork, and Poultry: Beef, Pork, Lamb and Veal should be cooked to an internal temperature of 145 degrees Fahrenheit. Poultry should be cooked thoroughly to 165 internal temperature .
  • When are rotisserie chickens available?
    Rotisserie chicken is cooked every Saturday in two batches. 12 chickens in the morning and 12 chickens in the afternoon. Leftover chickens are frozen and put out to thaw in the meat cooler.
  • What cuts of beef are the highest quality?
    The most quality cuts of beef steaks that we showcase include the Ribeye, New York strip and T-bone/Porterhouse. These cuts of meat are considered by many as the kings of all beef cuts. Underrated steaks that are cheaper but still very good include but are not limited to: Denver steak, Chuck Eye Steak, Chuck Steak, Flat Iron Steak, Top Sirloin, and Picanha.
  • Where is each cut of meat taken from the cow?
    Here is a diagram showcasing different cuts and where they are harvested:
  • When does produce get shipment in?
    Every Tuesday and Friday we get shipments of produce.
  • When does milk get delivered to the store?
    Our vendor delivers milk to us on every Monday and Thursday.
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